Practice Fusion’s EHR is scheduled for planned, routine maintenance during the weekend of December 3-4. During this time all interfaces will be unavailable, causing both inbound and outbound interactions to return error messages.
Is there any action I need to take?
Yes, if your services are configured to connect to Practice Fusion’s EHR through an IP address whitelist. To avoid any service interruptions after the scheduled maintenance is complete, please update your infrastructure by adding the additional IP addresses listed below to your whitelist.
|Domain Name||Current IP Address||Additional IP Address|
Is there any action I need to take if I connect through a DNS hostname?
No, this is the preferred method of connection. If you currently connect through a DNS hostname and are not filtering your traffic via an IP address whitelist, then there will be no impact to your services outside of the planned EHR downtime.