9 Digit Zip Codes Required

In 5010 claims, the 9-digit ZIP code is required in the Billing Provider and Service Facility Location address fields. This will also be required for 4010 claims being converted by RelayHealth to 5010 for those carriers who are only accepting 5010 claims. As stated in a previous article, only physical addresses are permitted.

Please follow these steps to update your Billing Providers/Groups:

  1. Go to Master Files > Providers/Groups > Groups and/or Providers (You need to update both)
  2. Select Your Providers and/or Group. In the Zip Code field, enter the 9-digit zip code
  3. Save

To update your Pay-to-Address, follow these steps:

  1. Go to Master Files > Providers/Groups > Providers
  2. Select your provider > Pay To Address. In the zip code field, enter the 9-digit zip code
  3. Save

 

To update your Practice Master File, follow these steps:

  1. Go to Master Files > Providers/Groups > Practice
  2. Select Your Practice. In the Zip Code field, enter the 9-digit zip code
  3. Save

To update your facilities, follow these steps:

  1. Go to Master Files > Facilities
  2. Select your Facility. In the zip code field, enter the 9 digit zip code
  3. Save

To update your Submitter Type, follow these steps:

  1. Go to Master files > Submitter Types
  2. Select MCKGRP or MCKPRV (You need to update both). In the Zip Code field, enter the 9-digit zip code.
  3.  Save

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